B2B Partner Operations Specialist at Remote-First | Netherlands

Act as the primary operational partner for member banks and PSPs, managing support cases and ensuring high-quality service delivery. Analyze support data to provide actionable insights and coordinate with internal teams to resolve complex issues.

Responsibilities

• Act as the primary operational partner for member banks and PSPs, managing support cases and ensuring high-quality service delivery.
• Analyze support data to provide actionable insights and coordinate with internal teams to resolve complex issues and improve product functionality.

Qualifications

• Experience in partner operations, customer support, or a related field.
• Strong analytical and problem-solving skills.